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Fast, Low Cost Delivery

Secure Online Purchasing

Over 50 Years Industry Experience

Returns Policy

  • Custom manufactured and special packaged items are not returnable. 
  • Stock line items may be returned in original working condition within fourteen (14) days of delivery for a full credit or refund (minus delivery costs and any credit card surcharge incurred at the initial time of payment).
  • A request for return must be made in writing and returns will not be accepted without prior approval from SI Retail.
  • SI Retail reserves the right to charge an administration/handling/re-stocking fee of 15% on any goods returned for re-sale.
  • All freight costs in relation to returns are at the buyers expense.
  • All claims arising from damage or loss in transit must be made in writing within 14 days of date of invoice.

 


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