Returns Policy
- Custom manufactured and special packaged items are not returnable.Â
- Stock line items may be returned in original working condition within thirty (30) days of delivery for a full credit or refund (minus delivery costs, re-stocking fee's and any credit card surcharge incurred at the initial time of payment).
- AÂ request for return must be made in writing and returns will not be accepted without prior approval from SI Retail.
- SI Retail reserves the right to charge an administration/handling/re-stocking fee of 15% on any goods returned for re-sale.
- All freight costs in relation to returns are at the buyer's expense.
- All claims arising from damage or loss in transit must be made in writing within 30 days of date of invoice.
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